I have duplicated transactions in Fund Manager
Issue: I have just recorded a transaction and it has been entered twice, how do I resolve this?
Solution: To remove the transaction and ensure it is being correctly entered. The most common cause of duplicated transactions is selecting the Save button twice, even without releasing.
- Identify your transaction(s)
- Go to Transactions > Cancel Receipt or Payment Transaction
- Locate your transaction
- Ensure there is a tick in the left hand side field to select it
- Select Cancel and enter a reason of cancellation
- Your transaction(s) will be removed from the list
1: You can select more than one transaction at a time for group cancellations.
2: It is important to know what browser you are using as some versions of Internet Explorer (v9) can be a common cause of duplicated transactions, too. You can simply upgrade to v10 or v11.